A study performed by Amazon for the Australian government finds humans outperform AI in every way when summarizing information. In fact, the study posits that utilizing AI in it’s current state may even create more work for people doing certain tasks:
Reviewers told the report’s authors that AI summaries often missed emphasis, nuance and context; included incorrect information or missed relevant information; and sometimes focused on auxiliary points or introduced irrelevant information.
A good reminder that AI should be used as a tool to complement human work, not replace it.
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